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Privacy Policy
Effective Date: June 1, 2026
Welcome to our Privacy Policy
KOHUMARU TAONGA LIMITED (“we”, “our”, “us”, or “KOHUMARU TAONGA”) operates the website www.kohumarutaonga.com (the “Site”). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice or our practices with regard to your personal information, please contact us at:
- Email: vossin@kohumarutaonga.com
- Mailing Address: 233 Tipatipa Road, Kaeo, Northland 0479, New Zealand
- Phone: +64 9 4050397
This Privacy Policy describes how we collect, use, store, protect, and share your personal information when you visit our website, make a purchase, or otherwise interact with our services. By using our Site, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect personal information that you voluntarily provide to us when you register on the Site, express an interest in obtaining information about us or our products, when you participate in activities on the Site, or otherwise contact us.
The personal information we collect may include the following:
- Identifiers and Contact Data: such as your name, email address, postal address, and phone number.
- Account Credentials: passwords and other security information used for authentication and account access.
- Payment Data: we collect data necessary to process your payment if you make purchases, such as your payment instrument number (e.g., credit card number), and the security code associated with your payment instrument. All payment data is stored by our third-party payment processors. We encourage you to review their privacy policies.
- Commercial Information: including records of products or services purchased, obtained, or considered, and other purchasing or consuming histories or tendencies.
- Technical Data: such as internet protocol (IP) address, browser type and version, time zone setting and location, operating system and platform, and other technology on the devices you use to access this website.
- Usage Data: information about how you use our website, products, and services.
- Marketing and Communications Data: your preferences in receiving marketing from us and your communication preferences.
Information automatically collected: Some information — such as IP address and/or browser and device characteristics — is collected automatically when you visit our Site. We automatically collect certain information when you visit, use, or navigate the Site. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information. This information is primarily needed to maintain the security and operation of our Site, and for our internal analytics and reporting purposes.
Information from third parties: We may receive information about you from other sources, such as public databases, joint marketing partners, and other third parties.
2. How We Use Your Information
We use personal information collected via our Site for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations.
We use the information we collect or receive:
- To facilitate account creation and logon process.
- To fulfill and manage your orders: We may use your information to fulfill and manage your orders, payments, returns, and exchanges made through the Site.
- To post testimonials: We post testimonials on our Site that may contain personal information. Prior to posting a testimonial, we will obtain your consent to use your name and the content of the testimonial. If you wish to update or delete your testimonial, please contact us.
- To deliver targeted advertising to you: We may use your information to develop and display personalized content and advertising tailored to your interests and/or location.
- To administer promotions, contests, and surveys.
- Request feedback: We may use your information to request feedback and to contact you about your use of our Site.
- To protect our Site: We may use your information as part of our efforts to keep our Site safe and secure (for example, for fraud monitoring and prevention).
- To enforce our terms, conditions, and policies for business purposes.
- To respond to legal requests and prevent harm.
- For other business purposes: such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Site, products, marketing, and your experience.
3. Sharing Your Information
We may process or share your data that we hold based on the following legal basis:
- Consent: We may process your data if you have given us specific consent to use your personal information for a specific purpose.
- Legitimate Interests: We may process your data when it is reasonably necessary to achieve our legitimate business interests.
- Performance of a Contract: Where we have entered into a contract with you, we may process your personal information to fulfill the terms of our contract.
- Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.
- Vital Interests: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved.
Specifically, we may need to share your personal information in the following situations:
- Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
- Third-Party Service Providers: We may share your data with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work.
- Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honor this privacy policy.
- Business Partners: We may share your information with our business partners to offer you certain products, services, or promotions.
Examples of our third-party service providers include:
- Payment processors (e.g., Stripe, PayPal) to securely handle payment transactions.
- Shipping and fulfillment partners (e.g., postal and courier services) to deliver your orders.
- Web hosting and infrastructure providers.
- Email marketing and customer support service providers.
- Analytics and performance monitoring tools (e.g., Google Analytics).
4. Cookies and Tracking Technologies
We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Policy (if applicable) or within this policy.
You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.
5. Data Retention
We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information.
6. Data Security
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our Site is at your own risk. You should only access the services within a secure environment.
7. Your Privacy Rights
Depending on your geographical location and applicable laws, you may have certain rights regarding your personal information, which may include:
- The right to request access to the personal information we hold about you.
- The right to request correction of any inaccurate or incomplete personal information.
- The right to request erasure of your personal information (the “right to be forgotten”) under certain conditions.
- The right to object to processing of your personal information.
- The right to request restriction of processing your personal information.
- The right to data portability – to receive a copy of your personal information in a structured, commonly used, and machine-readable format.
- The right to withdraw consent at any time where we are relying on consent to process your personal information.
To make such a request, please use the contact details provided in the “Contact Us” section below. We will respond to your request in accordance with applicable data protection laws.
8. International Data Transfers
Your personal information may be transferred to, and processed in, countries other than the country in which you are resident. These countries may have data protection laws that are different from the laws of your country. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.
If you are a resident in the European Economic Area (EEA), United Kingdom (UK), or Switzerland, we will ensure that appropriate safeguards are in place, such as standard contractual clauses approved by the relevant authorities.
9. Third-Party Websites
Our Site may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.
We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
10. Children’s Privacy
Our Site is not intended for children under the age of 16. We do not knowingly collect personally identifiable information from children under 16. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we take steps to remove that information from our servers.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. The updated version will be indicated by an updated “Effective Date” at the top of this Privacy Policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
12. Contact Us
If you have questions or comments about this policy, or if you would like to exercise your privacy rights, you may contact us by:
- Email: vossin@kohumarutaonga.com
- Mail: KOHUMARU TAONGA LIMITED, 233 Tipatipa Road, Kaeo, Northland 0479, New Zealand
- Phone: +64 9 4050397
- Via our website: www.kohumarutaonga.com contact form
We will respond to your request as soon as reasonably practicable and in accordance with applicable laws.
Thank you for trusting KOHUMARU TAONGA with your personal information. We are dedicated to crafting soothing scents for your cozy home and protecting the privacy of our valued customers worldwide.
This Privacy Policy was last updated on June 1, 2026.